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Seven Tenths

Returning an item

Q.  What's your returns policy?

If for any reason you're not entirely happy with your purchase we will exchange or refund it provided you inform us within 14 days of purchase, after which you have a further 14 days to return the item(s) to us. Goods must be returned unused and in the same condition you received them, in their original packaging with tags and labels intact. Please note that shipping costs are not refundable. 

Please contact us before returning an item to obtain a returns authorisation and details of our returns address.

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Q.  I bought/received one of your products over 14 days ago but now i've changed my mind, can I return it?
Sorry, unfortunately you left it too late. You must inform us within 14 days if you wish to return any items you don't wish to keep. Items cannot be exchanged or refunded once the 14 day period has expired, unless under exceptional circumstances and notwithstanding your statutory rights.

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