Q. Can you still deliver in time for Christmas?
Updated Sat 22 Dec 2012
Sorry we can no longer offer delivery before Christmas, if you place an order today your goods will be delivered shortly after Christmas. [Back To Top]
Q. If I buy something as a Christmas present and it's not suitable, will I be able to return it?
Yes, no problem. We've extended our returns policy for items purchased during the Christmas shopping period. Any item you purchase in December 2012 can be returned for a refund or exchange right up until 14th January 2013
, provided the item has not been worn or washed and is returned in it's original condition.
To ensure your exchange is handled swiftly please contact us before returning an item to obtain a returns authorisation reference and our (UK) freepost returns address.[Back To Top]
Q. I've ordered something for a Christmas present and now I'm stressing about whether it will arrive in time.
Last updated Sat 22 Dec 2012
There are currently no delays at our warehouse and all orders are being dispatched on time for delivery before Xmas. However, please keep in mind that the postal and courier services are very busy during the Christmas run-up so please do try and allow a little extra time for delivery than at other times of year. We are delivering right up until the 24th December.
If you wish to make any enquiry about your order please contact us by simply replying to the order notification we sent you.[Back To Top]
Q. Can you gift wrap items and include a Christmas card with lots of Love and kisses from me?
There's a lot of love goes into our designs and products and into every parcel we send out, but we can't do personally tailored cards or soppy messages for you, sorry. All goods are sent in our secure, plain, weatherproof packaging.[Back To Top]