Q. Can you still deliver in time for Christmas?
Updated 22 Dec
Sorry, we can no longer offer delivery before Christmas, last orders for guaranteed Xmas delivery was 1pm on 22nd Dec. If you place an order today your goods will be delivered between Christmas and New year.
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Q. I placed an order for Christmas delivery but it hasn't arrived yet.
All orders for Christmas delivery were dispatched from our warehouse on time and yours should have been delivered to you by now, if however you haven't received your goods we recommend first contacting your local Postal Delivery Office to see if they are holding the parcel for you, as it is likely that delivery was attempted while you were not home. Otherwise please contact us by replying to the order email notification we sent you.
If you are in the UK and think that delivery was attempted when you were not home, please contact Royal mail on 08456 050 767 for more info on how to collect your parcel or arrange for redelivery.[Back To Top]