Q. I've got a voucher/discount code ..how do I use it?
You don't need to enter your voucher until you go through checkout; In the second stage of the checkout progress (Billing Details) you'll be asked if you have a voucher or coupon you'd like to use. Simply enter your voucher/discount code where prompted, hit the button marked "Apply Voucher" and the value will be deducted from your order.
Please note that you must use your discount/voucher code where prompted in the checkout at the time of ordering
. If you forget to redeem a voucher or discount it cannot be applied to your order retrospectively ..but you can always save it to use it on your next order![Back To Top]
Q. I entered a voucher/discount code but it's not working..
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Are you sure the voucher/discount code is valid? ..please check the expiry date.
Have you already used the voucher on a previous order? ..most vouchers and discount codes can only be used once.
Are you certain you entered the code correctly? ..please check for errors and try again.
Are you entering the code in the right place? ..voucher codes are entered in the second stage of the checkout process (Billing Details).
Did you hit the "Apply Voucher" button? ..you must click the "Apply Voucher" button after entering your code.
If you've tried all of the above and your voucher code still doesn't work, please contact us.